Terms & Conditions of Use
Welcome to our website thelennonwall.com (“Website”). These Terms and Conditions of Use govern the access to and use of store thelennonwall.com. The access to and use of this website as well as the purchase of products on the website are based on the assumption that these Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by Project 102 s.r.o. (“Provider”), with a registered office at Rybna 716/24, 110 00, Prague, Czech Republic, business register number 08396353. The provider is not a registered VAT payer.
Requests for further information can be made through our Customer Service or sent to the address: firstname.lastname@example.org. If you need any assistance, go to the Customer Service area in the footer, where you will find information on orders, shipping, returns of products purchased on thelennonwalll.com, refunds, a registration form, tips and other general information on the services provided by thelennonwall.com. If you do not agree to all or part of the website’s Terms and Conditions of Use, please do not use our web site.
The access to and use of our website, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of the Website and its contents. All the content on thelennonwall.com is in ownership of the Provider and cannot be used without its prior approval. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider’s liability for intentional torts and gross negligence. In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.
2. Intellectual Property Rights
All content included on this Site, such as images, pictures, dialogues, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, designs, diagrams, layouts, methods, processes, functions (collectively, “Content”), is the property of Project 102 s.r.o., and/or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Provider as the case may be.
The Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part of the Content. Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.
Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.
3. Disclaimer on Content
The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Czech Republic. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by thelennowall.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of the Website is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.
4. Our Business Policy
The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to “consumer” only. “Consumer” shall mean any natural person who is acting on this Website for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on the Website. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the Terms and Conditions of Sale and these Terms and Conditions of Use.
5. Governing Law
These Terms and Conditions of Use are governed by the Czech law.
Terms and Conditions of Sale
1. Our Business Policy
1.1 The Vendor offers products for sale on thelennonwall.com and its e-commerce business services are available exclusively to its end users, i.e. the “Consumers”.
1.2 “Consumer” shall mean any individual who is acting for purposes which are outside his or her trade, business or profession.
1.3 The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.
1.4 These Terms and Conditions of Sale (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to products on thelennonwall.com between the users of Website and the Vendor.
2. How to Execute a Contract with the Vendor
2.1 To place an order for the purchase of one or more products on thelennonwall.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
2.2 The order form contains a summary of these Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product.
2.3 An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.
2.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.
2.5 The order form will be filed in our data base for the time required to process your order and as provided by law.
2.6 Before submitting the order form, you will be asked to identify and correct possible input errors.
2.7 Czech is the main language used for executing contracts with the Vendor, alternately english may be used at the discretion of the Vendor.
2.8 After your order form has been submitted, the Vendor will process your order.
2.9 The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on thelennonwall.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within fourteen (14) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
2.10 By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these Terms and Conditions of Sale. Should you not agree with certain provisions of these Terms and Conditions of Sale, please do not submit your order form for the purchase of products on thelennonwall.com.
2.12 Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (Terms and Conditions of Sale, the products’ main characteristics, detailed information on the price, terms of payment and shipping costs).
3. Guarantees and Product Price Indication
3.1 The main characteristics of products are shown on thelennonwall.com on each product page. The products offered for sale may not exactly correspond to the real garments in terms of image and colors due to the Internet browser or monitor used.
3.2 Prices are subject to change and will be as quoted on our site from time to time, except in cases of obvious error. Check the final price of sale before sending the relevant order form.
3.3 Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.
3.5 We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish to continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We reserve the right to amend errors or to update product information at any time without prior notice.
4.1 Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2 In case of payment by Credit/Debit Card, our payment system ensures secure transactions, since all financial information (credit card number, expiry date, etc.) go directly to Braintree which guarantees the security of online transactions. Such financial information will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police.
5. Shipping and Delivery of the Products
For specific product shipping and delivery procedures see the Shipping & Delivery. Please read these sections carefully. The information provided in these sections forms an integral part of these Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.
6. Consumer Rights and the Cooling-Off Period
6.1 If you are a Consumer, you may cancel your contract with the Vendor in relation to products purchased from the Website, without any penalty and without specifying the reason, by notifying the Vendor in writing within fourteen (14) working days, beginning with the day after you received the products. In this case you will receive a full refund of the price of the products in accordance with this Clause 7 and Clause 9 below.
6.2 You should return the products to the Vendor within fourteen (14) working days from the date you notify the Vendor of the cancellation, in the same condition in which you received them and at your own expense. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
6.3 To return the products:
you should notify us in writing within fourteen (14) working days, (beginning with the day after you received the products) by contacting us at email@example.com or via a contact form. You should keep a record of your cancellation notice;
the products should not have been used, worn, washed or damaged;
the identification tag should still be attached to the products;
the products should be returned in their original packaging;
the products should be returned to the Vendor within fourteen (14) working days following cancellation of the contract.
6.4 If you cancel the contract within the fourteen (14) working days cooling-off period pursuant to this Clause 7, we will process the refund due to you as soon as possible and, in any event within thirty (30) days of the day on which you gave notice of your cancellation. The Vendor will refund the price of the product in full, including the cost of sending the item to you. You will be responsible for the cost of returning the products to us, provided that the reason for the return is not because of an error on our part or because the item is faulty or defective.
6.5 You can return the products to the Vendor either by packaging the relevant products securely and sending them to the Vendor.
7. Items returned because they are damaged, defective or incorrect
7.1 If you are returning a product because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you.
7.2 You must notify the Vendor of an error in respect of the products delivered or of a damaged or defective product within fourteen (14) days of receipt, if a product becomes faulty after fourteen (14) days please contact Customer Service to obtain further returns information. You must return the products in the same condition in which you received them. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
7.3 To return the products:
you should notify us in writing as soon as practicable and in any event within thirty (14) working days. You should keep a record of your cancellation notice;
the products should not have been used, worn, washed or damaged;
the identification tag should still be attached to the products with the disposable seal;
the products should be returned, complete and unused, with their original packaging;
the products should be returned to the Vendor within seven (14) working days following notification to the Vendor of the damaged or defective product or of the Vendor’s error.
7.4 The Vendor will examine all products returned as damaged or defective and will notify you of your replacement via e-mail within a reasonable period of time. We will usually process any replacement or refund due to you as soon as possible and, in any event, within thirty (30) days of the day we confirm to you via e-mail that you are entitled to a replacement or refund for the damaged or defective product. Subject to acceptance by the Vendor of the damaged or defective goods, products returned by you because they are damaged or defective will be either replaced at Vendors cost or refunded in full, including the cost of delivery for sending the item to you and the cost incurred by you in returning the item to the Vendor. In the event that the Vendor finds no fault with the returned products, you will be notified that the returned products cannot be accepted and you may elect to have the products re-delivered to you. If you do not accept re-delivery the Vendor reserve the right to retain the products and the purchase price and recover the Vendor’s fees and expenses from you.
7.5 If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded by the Vendor to the individual who made the payment.
7.6 The value date for the credit shall be the same as the value date of the original debit and consequently you shall not suffer interest losses.
7.7 We will usually refund any money received from you using the same method originally used by you to pay for the purchase.
7.8 The Vendor will refund the price of the products in accordance with the applicable time frame as specified in clause 7 or 8 above. The Vendor shall not be responsible for any delay that is beyond its control including for delays caused by the method of purchase or refund, including by way of example delays caused by Credit Card/Debit Card companies refund policies.
8.2 You are advised to read, if you haven’t already done so, our Terms and Conditions of Use which also contain important information on how we process the personal data of our users and on the Website.
9. Governing Law
These Terms and Conditions of Sale are governed by Czech law.
10. Amendments and updates
The Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new Terms and Conditions of Sale shall be effective as of the date of publication on thelennonwall.com.